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This is the
known problems page for the PrintChef product. It is factored into
existing problems, and problems that existed before, but which where
fixed in a previous problem. While PrintChef for the Mac has been in
operation since 1992, PrintChef for Windows was first released in
July 2000. Please feel free to report problems to technical support
using the problem report form.
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| Unresolved
Problems
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(none reported)
| Problems
resolved by PrintChef 3.0.0.211
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(May 25, 2001)
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| Fixed
an installation problem with Windows 95
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| Tech
ID:
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010517001
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| Status:
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Fixed
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| Problem:
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When
installing on Windows 95, the installer was
failing. This was a result of the installer
assuming certain resources would be
available...and they were not on a 95 system.
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| Multiple
copies on 2000 resets to 1
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| Tech
ID:
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010125001
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| Status:
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Fixed
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| Problem:
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When printing multiple
copies, the copy count is being reset to 1 during
PrintChef operations.
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| Enhanced
PrintChef with plug-in architecture
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| Tech
ID:
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030190001
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| Status:
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New Feature
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| Problem:
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The enhanced PrintChef
is now ready for the advanced plug-in
architecture.
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| Print-to-Mail
on Windows 2000 causes shifted prints
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| Tech
ID:
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010523001
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| Status:
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New driver required
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| Problem:
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When printing with
Stamps.com letter on legal, PrintChef gets
confused on the 2K system and sets the printed
output based on letter, not on legal.
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| Workaround:
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This turns out to be a
problem with the HP 4050 Windows 2000 printer
driver. To solve this problem on the 2K system,
simply download the latest driver for the 4050
from HP or get the driver directly from MindGate's
web site at ftp://ftp.mindgate.com/p2m/HP4050PTMDriver.exe
and install the driver over the current one.
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| Problems
resolved by PrintChef 3.0.0.207
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(April 6, 2001)
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| Full
Unicode Compliance and Language Modules
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| Tech
ID:
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020170002
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| Status:
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Fixed
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| Problem:
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When installing on international
systems, PrintChef was not active for the complete
unicode interface. This change will allow
PrintChef to hot-swap to other languages as they
become available.
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| Enhanced
Data Doorway
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| Tech
ID:
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030010001
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| Status:
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New Feature
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| Problem:
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Data Doorway now supports Door
Panels which allow the extracted text to be
partitioned into columns of data. This is very
handy when the granularity of the extraction needs
to be higher.
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| Enhanced
Page Manager into Page Designer
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| Tech
ID:
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030190001
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| Status:
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New Feature
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| Problem:
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The enhanced Page Manager can now do
page size designs. This allows you to either
choose from a suite of standard page designs, like
Windows, Avery sheet, Avery label, etc., or to
design your own.
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| Problems
resolved by PrintChef 3.0.0.193
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(January 30, 2001)
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| International
Installations
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| Tech
ID:
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010130001
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| Status:
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Fixed
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| Problem:
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When installing on international
systems, the installer did not completely install
the features properly due to folder name
differences. The problem has been corrected
through the use of the latest InstallerVise
release.
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| NT4/2K
Data Doorway Extractor Failed
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| Tech
ID:
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010130002
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| Status:
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Fixed
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| Problem:
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A recent enhancement 3.0.0.189 caused the
Data Doorway to miss picking up information in existing
recipes. An adjustment was made to correct this and is
incorporated in this release.
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| Problems
resolved by PrintChef 3.0.0.191
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(January 24, 2001)
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| Multiple
Copies on NT4/2000
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| Tech
ID:
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010124001
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| Status:
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Fixed
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| Problem:
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When printing multiple copies, the
copy count was either causing an extra
"blank" page to be generated, or the
copy count was sticking and causing a run-away
condition on the printing system.
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